Under this Act, the government of Ontario has developed mandatory accessibility standards that will identify, remove, and prevent barriers for people with disabilities in key areas of daily living, and applies to both public and private sector organizations across Ontario.
The addresses the business practices and training needed to provide better customer service to people with disabilities. Other standards address information and communication, such as websites, as well as employment, transportation, and the built environment.
Alternate Format Requests
Any documents that are required by the Accessibility for Ontarians with Disabilities Act and its related Regulations are available upon request. Visit the Contact Us page for details about how to submit an alternative format request.